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Privacy Policy

Last updated October 18, 2026

This policy explains what information Equal Generosity ("we", "us") collects through this website and through the lead capture systems we operate for our clients, and how we use it.

Information we collect

  • Contact form: your name, email, business name, website, industry, phone number (optional) and message.
  • Chat on this website: the messages you send our assistant, and any details you share in them (such as your name, email, business and website). We use them to answer you and follow up on your request.
  • Client assistants: when someone chats with an assistant we run on a client's website, we process the conversation and any details they share (such as name and phone number) on behalf of that client.
  • Technical data: standard server logs (IP address, browser type, pages visited) kept by our hosting provider for security and reliability.

How we use it

  • To reply to your inquiry, prepare your Leak Audit and provide our services.
  • For client assistants: to answer the visitor, book their appointment, send the confirmation text they requested, and deliver the lead to that client.
  • To keep our systems secure and working.

We do not sell personal information, and we do not use it for advertising.

Text messages (SMS)

When a visitor gives a phone number to an assistant we operate, they may receive text messages about their inquiry or appointment. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Service providers

We use trusted providers to run our services: Google Cloud / Firebase (hosting and data storage), Anthropic (AI language processing), and Twilio (text messaging). They process data only to provide their service to us.

Retention

We keep inquiry information for as long as needed to respond and maintain our business relationship. Client lead data is kept for the duration of the client engagement, or deleted sooner at the client's request.

Your choices

You can ask us to access, correct or delete your information at any time by emailinghello@equalgenerosity.com. If you're a customer of one of our clients, you can also contact that business directly.

Contact

Questions about this policy: hello@equalgenerosity.com.